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ICT Technician (m/f) for Apple Mac OS X

Details zu Angebot 4667 vom 27.01.2013 | Festanstellung
53175 Bonn, Deutschland

Über das Unternehmen

Bonn International School (BIS) is an innovative, English-language school which offers the programs of the International Baccalaureate Organization to more than 740 students from 60 countries. BIS has 140 employees from 20 nations working in a collegial environment in modern, generous facilities on the banks of the Rhine River in the southern suburbs of Bonn.


Beschreibung, Aufgabenstellung

The ICT Department is part of the administration of Bonn International School and seeks to fill the position of ICT Technician (m/f) on a full-time (40 hours per week) basis effective 1 October 2012 or later.

Tasks

The person will have frequent contact with staff & students, providing troubleshooting for ICT supported applications and services by analyzing problems and providing problem resolutions. To handle support requests, he or she is backed by an electronic help desk system. In particular, he/she responds to requests for technical assistance in person, via phone or electronically, diagnoses and resolves technical hardware and software issues, researches questions using available ICT BIS information resources and gives advise to the user on appropriate action by following the standard help desk procedures.

The individual supports ICT in the classrooms and maintains technology assigned to classrooms such as laptop carts, wireless networking, printers, Smartboards and therefore works closely with our Educational Technology Coordinator.

As a representative of the ICT Department, this person will be able to cover core tasks of daily operation in the ICT Department, such as network account creation, laptop deployment, application installation and troubleshooting of soft- and hardware related issues, email account management and other duties as prescribed by the supervisor. Provides user-level training on operational facilities in the field of media-competence.

The person will assist with ICT projects as needed and is assists with strategic thinking and planning of technology use throughout the school. It is expected that this person will contribute building Bonn International School into a world-class educational facility.


Qualifikationen


  • Tertiary IT qualification such as Apple Certified Support Professional or Apple Certified Technician required
  • Has preferably worked in Apple and/or educational environments before
  • working knowledge of fundamental operations of relevant software such as Mac OS X, Windows and Unix
  • excellent fluent oral and written communication skills in both English and German
  • customer service orientation
  • adaptability to multi-task and to work effectively as part of a team
  • requires developed analytical skills

Interested candidates should contact Mr. Uwe Dönges for more information or send written application materials including salary requirements via E-Mail.

Beschäftigungsart Festanstellung
Branche Bildung
Einsatzgebiet IT-Administration und Support
Aufgabengebiet/e - Support, Administration
Sprachkenntnisse englisch, deutsch
Einsatzort, Land 53175 Bonn, Deutschland
Standort via Google Maps
Beginn | Dauer ab 01.10.2012 und später | unbefristet
Status (18.12.2017) Ausschreibung ausgelaufen - bitte NICHT mehr bewerben!

 

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